Support

ANSWERS! WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

What countries do you ship to?

We are the authorized Sustainiac® dealer for USA and Canada.

For customers from all other territories, please contact your closest dealer, listed on Sustainiac's official dealer list:

https://www.sustainiac.com/dealers.htm#int

All other products (not Sustainiac), we can ship to most countries. Please send us a message with your country and the product you are interested in.

What is the Sustainiac®?

It is a widely acclaimed invention that has been revolutionizing the electric guitar for thousands of players since 1987. Invented by Maniac Music, based in Indianapolis, Indiana, the SUSTAINIAC systems create a magnetic field that keeps the strings of your guitar vibrating, without having to pick or pluck them. What's more, the feedback sustain that a SUSTAINIAC sustainer produces is much, much more intense than amp feedback. And, you get it at any volume level!

Can I use the Sustainiac® with active pickups?

Yes, the Stealth Pro main board is available in special versions for EMG and Fishman active pickups.

Does the Sustainiac® work with single coil or P90 pickups?

Yes, the Stealth Pro board is available in a special version for single coil or P90 bridge pickups.

Can I install the Sustainiac® in a bass?

Yes, the Stealth Pro main board is available in a special version for bass. You can use our 6-string driver in 4-string basses, and our 7-string driver in a 5-string bass.

Can I place a single pickup next to the Sustainiac® driver and use it as neck pickup?

Yes, you can place a single sized pickup next to the driver, such as the Dimarzio Fast Track or Seymour Duncan JB Jr, and use it for neck pickup sound, when sustain effect is Off. When the effect is On, the sound will only come from the bridge pickup, regardless of the position of the pickup selector switch.

Wiring instructions will be provided for your setup, after your purchase of the Sustainiac kit.

Can the Sustainiac® driver be placed in the bridge position?

It can, but we don't recommend it. The Sustainiac driver needs to be in the neck position to keep the strings vibrating consistently, otherwise the sustain effect will be minimal, if any.